Contact ACS

• How can I update my email and address information?
• How can I get in touch with a particular program or department at ACS?
• Who can help me with questions about the chemistry.org Web site?
• How can I join ACS? What programs are available to members?
• Who can help me with questions about my existing membership application, renewal status, payment or with questions about subscriptions?
• Where is ACS located?
  • Washington, DC Headquarters
  • Chemical Abstract Service
    

How can I update my email and address information?
We offer several options for changing or updating your email and physical addresses. We encourage ACS members to register with chemistry.org and include their member number.

Then you need only to log onto chemistry.org and click on the "Edit my profile" link in the left-hand column of the home page. Changes you enter in this form are incorporated into our member record system. You can also forward a request to our Member and Subscriber Services Department at service@acs.org; telephone them Monday through Friday (except holidays) from 8:30 am to 5:00 pm ET at 800-333-9511; write to them at PO Box 3337, Columbus, OH 43210; or access our online address change form.

Who can help me with questions about the chemistry.org Web site?
chemistry.org customer service hours are 08:00 - 17:00 (U.S. Eastern Time) Monday-Friday (except holidays). Please contact us at:

How can I join ACS? What programs are available to members?
You can use our online membership application to apply immediately. Or, if you prefer, the ACS Office of Society Services (OSS) can send you information about ACS membership and a host of other programs sponsored by the ACS Membership Division such as:

• Career services
• Awards
• Division and Local Section membership
• Insurance, credit cards, and other non-technical member benefits
• Meetings
• Minority scholarships and workshops

If you have questions about any of these services, please contact the OSS. Customer service representatives are available to speak with you by telephone Monday through Friday (except holidays) from 8:30 am to 5:00 pm, ET.

Membership application, status or payment for new or existing members

• Starting, renewing or changing a print or Web subscription
• Publication order, renewal, status, or payment
• Membership dues or subscription invoice questions
• Status of your account
• Claims for missing or back issues
• Change of address or other information on file
• Assistance with Articles on Command or As Soon As Published (ASAP) services
• Publication product information or pricing
• Agency orders or inquiries

If you have questions about any of these services, please contact M&SS. Customer service representatives are available to speak with you by telephone Monday through Friday (except holidays) from 8:30 am to 5:00 pm, ET.

American Chemical Society
Member & Subscriber Services
PO Box 3337
Columbus, OH 43210, USA
Phone: 800-333-9511 (US only)
614-447-3776 (outside the US)
Fax: 614-447-3671
E-mail: service@acs.org

Payments should be mailed to: